International UnTracked Updates

Afghanistan – On Suspension
Start date: 9 August 2021
End date: Ongoing
Incident: No available route

Original Incident
There is currently no route to Afghanistan as carriers have cancelled flights since Monday 16th August 2021.

Canada
Start date: 20 May 2025
Latest update: 23 May 2025
End date: To be advised
Incident: Overtime Ban

Canada Post have informed us that they have received notice from the Canadian Union of Postal Workers (CUPW) indicating that they have commenced a nationwide overtime ban for employees as of today, Friday 23-May-2025, 12:00 a.m. local time.

The duration of the overtime ban is currently unknown at this stage. At this time, we are continuing to despatch to Canada and Canada Post are continuing to operate but customers may experience delivery delays.

Chile
Start date: 26 May 2025
Latest update: 9 June 2025
End date: To be advised
Incident: Security Accreditation

Chile Post have informed us that due to issues with the General Directorate of Civil Aviation Authority Accreditation they are currently unable to process any Import or Export mail as of the 28th of May 2025.

Delays are expected until further notice and an update will be provided once the issue is resolved.

Columbia
Start date: 15 February 2025
Latest update: 13 March 2025
End date: To be advised
Incident: Handover Delays

There are currently delays locally in Columbia due to an ongoing handover issue in the country with no end date at present. We will update once the situation improves.

Democratic Republic of Congo
Start date: 1 March 2025
Latest update: 18 March 2025
End date: To be advised
Incident: Armed Conflict

The Democratic Republic of Congo Post have informed us that due to the ongoing conflict in the east of the country, postal operations are severely disrupted with North Kivu, South Kivu and Ituri impacted.

Mail movement is severely impacted and this has led to considerable delays. The post have implemented temporary suspensions in the processing of all mail while it is actively exploring alternative solutions.

Grenada
Start date: 23 May 2025
Latest update: 28 May 2025
End date: To be advised
Incident: Industrial Action

Grenada Post have informed us that staff members at the office of exchange have begun industrial action, effective from the 26th May 2025.

The Postal Corporation will continue to accept all international mail and continue to a provide delivery service making every effort to minimize service disruptions.

However, delays may be experienced in the processing and delivery of mail and parcels until the industrial action ends.

Iran
Start date: 11 June 2025
Latest update: 13 June 2025
End date: To be advised
Incident: Security Situation

Due to the current situation customers sending items to Iran are likely to experience delays. We will provide further updates as the situation develops.

Israel
Start date: 2 October 2023
Latest Update: 13 June 2025
End date: Ongoing
Incident: Security Situation

Due to the current situation customers sending items to Israel are likely to experience delays. We will provide further updates as the situation develops.

Italy
Start date: 8 March 2025
Latest update: 15 May 2025
End date: To be advised
Incident: Flooding / Import Processing / Airport Closure

Poste Italiane have informed us that adverse weather conditions affected the Toscana region on March 14th, 15th and 16th. Flooding has caused disruption to their infrastructure resulting in the need to evacuate municipalities and delays are expected until conditions return to normal. Severley affected areas are as follows:

Pontassieve/Via del Sasso 50065;
Dicomano/Loc. Santa Lucia 50062;
Pistoia 51100;
Sesto Fiorentino/Via Baroncoli 50019.

Somalia – On Suspension
No service since October 1991.

Sudan
Start date: 5th July 2023
Affecting Postings: 12th April 2023
End date: Ongoing
Incident: Service Suspension

Restrictions on this route continue to be challenging owing to civil unrest in the country and as a result a full service suspension is now in place. Any items currently held in OEs are expected to be returned to sender.

Syria – On Suspension
No service since December 2012.

Yemen – Long Term Suspension
No service since March 2015.