International UnTracked Updates

Middle East Operational Update

Due to the current situation in the Middle East, export traffic to the destinations listed below are likely to be affected. Some shipments transit through impacted areas, and as a result, customers may experience delays.

Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman

At this time, we are continuing to accept all traffic; however, the situation remains highly fluid and may change at short notice.

We are maintaining close communication with suppliers and our destination partners and will provide further updates as soon as new information becomes available.

Afghanistan – On Suspension

Start date: 9 August 2021

End date: Ongoing

Incident: No available route

Original Incident

There is currently no route to Afghanistan as carriers have cancelled flights since Monday 16th August 2021.

Chile

Start date: 1 January 2026
Latest update: 22 July 2026
End date: To be advised
Incident: Customs Delays

Chilean Post have informed us that new customs regulations require taxes on goods imported into Chile to be paid at origin. Many items are arriving without the required VAT or sufficient electronic advance data, leading to a build‑up of consignments awaiting customs evaluation. As a result, delays may be observed.

Severe Weather

Chilean Post has informed that its operations in the Coquimbo and Atacama regions are currently being affected by a weather system with heavy rainfall. Transport and delivery of all mail to and from the Coquimbo region will be delayed by at least 24 hours.

In addition, the following areas will not have home delivery services where delays will be likely observed until further notice: – Illapel; Los Vilos; La Serena – Plaza de Armas; Mall Plaza La Serena; La Pampa; La Serena – El Milagro; Ovalle; Vicuña

 Denmark

Start date: 1 July 2026

Latest update: 1 July 2026

End date: To be advised

Incident: Service Suspension

Untracked mail services for items containing goods and/or Ecom have been suspended until further notice. Business Mail services are operating as normal

 

Democratic Republic of Congo

Start date: 1 March 2025

Latest update: 24 April 2026

End date: To be advised

Incident: Armed Conflict

Democratic Republic of the Congo Post has updated that suspension of transport routes between cities under rebel occupation remains in place.

As result, continue to prevent secure postal delivery to the affected regions in the eastern provinces, in particular North Kivu, South Kivu and Ituri.

Delivery to other parts of the Democratic Republic of Congo are unaffected

France

Start date: 18 July 2026

Latest update: 4 August 2026

End date: To be advised

Incident: Wildfires

La Poste have updated us that the wildfire situation affecting the Gironde (33) and Landes (40) departments is now under control.

As a result, postal operations are progressively returning to normal across the affected areas. To mitigate any residual operational risks and ensure the continued stability of postal services, La Poste is to extend the current notification for a further 72 hours.

The list of affected municipalities remains unchanged from the previous notification.

Affected zip code areas are:- 33950 – 33970, 33138 – 33510 – 33740-33148, 33380 – 33680 – 33121, 40460 – 40600, 40160, 33127–33160–33185–33700, 33320, 33520, 33700, 33127, 33610.

As result, all postal operations are affected in departments: – 16, 17, 23, 24, 19, 47, 33, 40, 64, and 87.

 

Gibraltar

Start date: 10 July 2026

Latest update: 16 July 2026

End date: Ongoing

Incident: Cessation of Air Transport for Mail

Gibraltar Post has informed that following the implementation of the agreement between the European Union and the United Kingdom of Great Britain and Northern Ireland in respect of Gibraltar, 15 July 2026, commercial air transport operating to and from Gibraltar will no longer be permitted to carry commercial freight (letters and documents can still be handled)

Hence from 15th July 2026, postal items will no longer be transported by air directly to or from Gibraltar but by road via Spain. Transit times from UK to Gibraltar is therefore likely increased as result.

Iran

Start date: 13 June 2025

Latest update: 25 July 2025

End date: To be advised

Incident: Middle Eastern Region

Please note that due to the current situation in the region we are still accepting items however customers should anticipate delays.

The situation is fluid and we will continue to provide further updates as we receive them.

 

Iraq

Start date: 13 June 2025

Latest update: 25 June 2025

End date: To be advised

Incident: Middle Eastern Region

Please note that due to the current situation in the region we are still accepting items however customers should anticipate delays.

The situation is fluid and we will continue to provide further updates as we receive them.

 

Israel

Start date: 13 June 2025

Latest Update: 27 July 2026

End date: Ongoing

Incident: Security Situation

Israeli Post previously informed us that a state of emergency was declared as of 28th June 2026 and this has now been extended until at least the 11th Aug 2026.

Services to Israel are running normally but please note that due to the current situation in the region customers should anticipate delays.

The situation is fluid and we will continue to provide further updates as we receive them.

Italy

Start date: 09 January 2026

Latest update: 6 Aug 2026

End date: To be advised

Incident: Legislative Change / Adverse Weather / Airport Closure / Delays due to nighttime airport closure

Adverse Weather

Poste Italiane has informed that adverse weather conditions currently affecting Sicily are impacting mail operations, and deliveries in the region may experience delays.

Customs Processing Delays

We are currently experiencing delays to items destined for Italy due to technical issues within Italian Customs. We are working closely with our partners to help resolve the situation as quickly as possible and apologise for any inconvenience caused. We will continue to provide updates as more information becomes available.

Japan

Start date: 28 July 2026

Latest Update: 29 July 2026

End date: To be advised

Incident: Earthquake

Japan Post has informed that the strong earthquake on 28 July 2026 has severely impacted Kumamoto, Miyazaki and Kagoshima prefectures, causing major disruption to rail and road transportation in the affected areas and neighbouring regions, where all mail is subject to delays:

The postcode areas affected are as follows:-

860xxxx – 869xxxx (Kumamoto prefecture); 880xxxx

889xxxx (Miyazaki prefecture); and

890xxxx – 899xxxx (Kagoshima prefecture)

 

Jordan

Start date: 13 June 2025

Latest update: 27 July 2025

End date: To be advised

Incident: Middle Eastern Region

Please note that due to the current situation in the region we are still accepting items however customers should anticipate delays.

The situation is fluid and we will continue to provide further updates as we receive them.

Lebanon

Start date: 13 June 2025

Latest update: 27 July 2025

End date: To be advised

Incident: Middle Eastern Region

Lebanon Post has updated that airlines have resumed flights to Lebanon, and it has resumed full operations across all Lebanese territories, except for the southern region, which continues to be affected by the ongoing local situation.

Philippines

Start date: 20 September 2025

Latest update: 3 September 2026

End date: To be advised

Incident: Typhoon Opong / Earthquake / Severe Weather

Severe Weather

Philippine Post have informed us that the south-west monsoon is causing severe weather conditions with heavy rainfall and flooding, in several parts of the country.

Normal postal operations have now resumed in the following areas: National Capital Region, Rizal, Cavite, Occidental Mindoro, Oriental Mindoro and Bulacan.

However, the prevailing weather conditions are continuing to affect the following where the collection, processing, transportation and delivery of mail items to and from the affected areas is likely to be delayed:

Ilocos Sur

Ilocos Norte

La Union

Pangasinan

Abra

Benguet

Kalinga

Mountain Province

Apayao

Batane

Nueva Vizcaya

Zambales

Tarlac

Pampanga

Bataan

Somalia – On Suspension

No service since October 1991.

Spain

Start date: 20 July 2026

Latest update: 05 August 2026

End date: 05 August 2026

Incident: Forest Fires

Spanish Post Correos has updated that the wildfires have been extinguished, and all exceptional measures adopted by the authorities have been lifted. Correos has resumed its normal operations in the area.

Please note that some addresses may no longer exist for delivery while the post clears any backlogs.

Previously affected postal codes and towns: 5100, 5113, 5120, 5115, 5114, 5239, 5250, 5268, 5267, 5270, 5420, 5450, 5461, 5440, 5427, 5427, 5428, 5429, 5430, 5460, 5470, 12528, 12527. 12526, 12225, 12225, 12224, 12224, 12223, 12220, 12221, 12222, 12222, 12200, 12413, 12600, 12499, 12609, 12490, 12549, 28640, 28650, 28649, 28620, 28694, 28213, 28695, 28214, 28212, 28211, 28294, 28293, 28630, 45900, 45900, 45918, 45631, 45634, 45641, 45643, 45645, 45633, 45630, 45644, 45640, 45632, 28295, 28680, 28696, 28630.

Sweden

Start date: 6 July 2026

Latest update: 10 July 2026

End date: To be advised

Incident: Customs Processing Delays

Customers may experience delays to items destined for Sweden due to a technical change within the local customs system. We are working closely with our partner to help resolve the issue as quickly as possible and apologise for any inconvenience this may cause.

Sudan

Start date: 5th July 2023

Affecting Postings: 12th April 2023

End date: Ongoing

Incident: Service Suspension

Restrictions on this route continue to be challenging owing to civil unrest in the country and as a result a full service suspension is now in place. Any items currently held in OEs are expected to be returned to sender.

Syria – On Suspension

No service since December 2012.

Yemen – Long Term Suspension

No service since March 2015.