International UnTracked Updates

Afghanistan – On Suspension
Start date: 9 August 2021
End date: Ongoing
Incident: No available route

Original Incident
There is currently no route to Afghanistan as carriers have cancelled flights since Monday 16th August 2021.

Columbia
Start date: 15 February 2025
Latest update: 13 March 2025
End date: To be advised
Incident: Handover Delays

There are currently delays locally in Columbia due to an ongoing handover issue in the country with no end date at present. We will update once the situation improves.

Democratic Republic of Congo
Start date: 1 March 2025
Latest update: 18 March 2025
End date: To be advised
Incident: Armed Conflict

The Democratic Republic of Congo Post have informed us that due to the ongoing conflict in the east of the country, postal operations are severely disrupted with North Kivu, South Kivu and Ituri impacted.

Mail movement is severely impacted and this has led to considerable delays. The post have implemented temporary suspensions in the processing of all mail while it is actively exploring alternative solutions.

Israel
Start date: 2 October 2023
Latest Update: 6 Jan 2025
End date: Ongoing
Incident: Security Situation

Security Situation

As a result of the current situation in Israel we are experiencing delays with many flight cancellations. This is a fluid situation and may change at short notice. Throughout the country, the retention period for unclaimed items has been extended to 30 days. All items are subject to delay and we will continue to provide updates as we receive them.

Italy
Start date: 8 March 2025
Latest update: 16 April 2025
End date: To be advised
Incident: Flooding / Import Processing / Airport Closure

Flooding

Poste Italiane have informed us that adverse weather conditions affected the Toscana region on March 14th, 15th and 16th. Flooding has caused disruption to their infrastructure resulting in the need to evacuate municipalities and delays are expected until conditions return to normal. Severley affected areas are as follows:

Marradi – 50034
Pontassieve/Via di Valle – 50065
Pontassieve/Via del Sasso – 50065
Dicomano/Loc. Campagna – 50062
Dicomano/Loc. Santa Lucia – 50062
Pintassieve/Via Monterotondo – 50062
Pintassieve/Via del Trebbio – 50062
Casalguidi – 51034
Pistoia/Loc. Iano – 51100
Quarrata – 51039
Borgo San Lorenzo – 50032
Vaglia – 50036
Sesto Fiorentino/Loc. Arrighetto da Settimello – 50019
Sesto Fiorentino/Via Baroncoli – 50019

Malta
Start date: 23 March 2025
Latest update: 2 April 2025
End date: To be advised
Incident: Customs Delays

Malta Post have informed us that owing to the implementation of a new Import system by their customs authorities it is currently experiencing delays in the processing of mail items subject to customs clearance.

Malta Post is working with the customs authorities to resolve these issues as quickly as possible.

Morocco
Start date: 21 March 2025
Latest update: 8 April 2025
End date: To be advised
Incident: Import Warehouse Fire

Moroccan Post have informed us that due to a fire at an Import warehouse at the Airport on the 27th March 2025 delays are expected in the processing and delivery of inbound items until the situation returns to normal.

Portugal
Start date: 24 April 2025
Latest update: 30 April 2025
End date: To be advised
Incident: Power Outage

Portugal Post have informed us that due to a widespread power outage on April 28th 2025 and the resulting failure of communication and data networks has severely impacted postal operations (including airports).

The Post is working on restoration but delays are to be expected during the recovery period.

Spain
Start date: 24 April 2025
Latest update: 29 April 2025
End date: To be advised
Incident: Power Outage

De Correos have informed us that due to the widespread power outage operations at postal facilities have been halted since the 28th April 2025. IT infrastructure is also affected with service disruption to be expected.

Operations are expected to gradually return to normal as the power supply is restored, however delays may be experienced during the recovery period.

Somalia – On Suspension
No service since October 1991.

Sudan
Start date: 5th July 2023
Affecting Postings: 12th April 2023
End date: Ongoing
Incident: Service Suspension

Restrictions on this route continue to be challenging owing to civil unrest in the country and as a result a full service suspension is now in place. Any items currently held in OEs are expected to be returned to sender.

Syria – On Suspension
No service since December 2012.

Yemen – Long Term Suspension
No service since March 2015.