International UnTracked Updates

Afghanistan – On Suspension
Start date: 9 August 2021
End date: Ongoing
Incident: No available route

Original Incident
There is currently no route to Afghanistan as carriers have cancelled flights since Monday 16th August 2021.

Canada
Start date: 24 September 2025
Latest update: 26 November 2025
End date: To be advised
Incident: Strike

Canada Post have informed us that an agreement in principle has been reached with the Canadian Union of Postal Workers (CUPW).

Whilst this is progressing and as the parties work to finalize the agreements for signing all parties have agreed to suspend all strike activity.

Columbia
Start date: 15 February 2025
Latest update: 13 March 2025
End date: To be advised
Incident: Handover Delays

There are currently delays locally in Columbia due to an ongoing handover issue in the country with no end date at present. We will update once the situation improves.

Democratic Republic of Congo
Start date: 1 March 2025
Latest update: 18 March 2025
End date: To be advised
Incident: Armed Conflict

The Democratic Republic of Congo Post have informed us that due to the ongoing conflict in the east of the country, postal operations are severely disrupted with North Kivu, South Kivu and Ituri impacted.

Mail movement is severely impacted and this has led to considerable delays. The post have implemented temporary suspensions in the processing of all mail while it is actively exploring alternative solutions.

Iran
Start date: 08 January 2026
Latest update: 28 January 2026
End date: To be advised
Incident: Internet Outage Disruption

Iran Post have informed us that since the 8th January 2026 an Internet outage has affected the entire country. It is disrupting access to e-mail services and all international postal systems until further notice.

As a result, the dispatch and receipt of international mail has been disrupted between the 8 to 21 January 2026.

Other related disruptions remain ongoing.

Israel
Start date: 13 June 2025
Latest Update: 16 January 2026
End date: Ongoing
Incident: Security Situation

Israeli Post informed us that Israel declared a state of emergency as of Friday, the 13th June 2025 until further notice.

We have reinstated our services to Israel but please note that due to the current situation in the region and potential handover issues customers should anticipate delays.

The situation continues to be fluid and we will continue to provide further updates as we receive them.

Italy
Start date: 20 November 2025
Latest update: 22 January 2026
End date: To be advised
Incident: Evening Airport Closure / Strike / Legislative Change / Adverse Weather

Post Italiane

As a result, all mail/parcels destined for the Sardinia region may be subject to delays.

Strike
Post Italiane have informed us that Italian unions have confirmed a 4-hour strike from 13:00, on the 9th January 2026 involving aviation and airport services.

As a result, there may be flight cancellations and delivery delays may be observed during or immediately after the strike.

Jamaica
Start date: 17 October 2025
Latest update: 1 December 2025
End date: To be advised
Incident: Hurricane Melissa

Jamaica Post have informed us that while it remains in a recovery phase following the passage of Hurricane Melissa it has resumed the acceptance and processing of international and domestic mail services.

However, delays are still to be expected as there has been severe damage to road infrastructure and telecommunication services.

Jordan
Start date: 13 June 2025
Latest update: 25 June 2025
End date: To be advised
Incident: Middle Eastern Region

Please note that due to the current situation in the region we are still accepting items however customers should anticipate delays.

Philippines
Start date: 20 September 2025
Latest update: 23 December 2025
End date: To be advised
Incident: Typhoon Opong / Earthquake

PhilPost have provided an update on the ongoing impact of Typhoon Opong, which made landfall in Eastern Samar on the 25 September 2025. The typhoon has affected several regions across the country and as a result, postal services in the affected areas are still facing delays in mail collection, processing and delivery until further notice.

The affected areas are:-

Antique, Oriental Mindoro, Iloilo, Samar, Bicol, Biliran Negros Occidental, Aklan, Masbate, Zamboanga City, and Northern Cebu. The entire Eastern, Central and Western Visayas regions and the city of Baguio

Somalia – On Suspension
No service since October 1991.

Sudan
Start date: 5th July 2023
Affecting Postings: 12th April 2023
End date: Ongoing
Incident: Service Suspension

Restrictions on this route continue to be challenging owing to civil unrest in the country and as a result a full service suspension is now in place. Any items currently held in OEs are expected to be returned to sender.

Syria – On Suspension
No service since December 2012.

Yemen – Long Term Suspension
No service since March 2015.