International UnTracked Updates

Middle East Operational Update

 

Due to the current situation in the Middle East, export traffic to the destinations listed below are likely to be affected. Some shipments transit through impacted areas, and as a result, customers may experience delays.

 

Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman

 

At this time, we are continuing to accept all traffic; however, the situation remains highly fluid and may change at short notice.

 

We are maintaining close communication with suppliers and our destination partners and will provide further updates as soon as new information becomes available.

 

Afghanistan – On Suspension

Start date: 9 August 2021

End date: Ongoing

Incident: No available route

 

Original Incident

There is currently no route to Afghanistan as carriers have cancelled flights since Monday 16th August 2021.

 

Chile

Start date: 1 January 2026
Latest update: 27 March 2026
End date: To be advised
Incident: Customs Delays

 

Chilean Post have informed us that new customs regulations require taxes on goods imported into Chile to be paid at origin. Many items are arriving without the required VAT or sufficient electronic advance data, leading to a build‑up of consignments awaiting customs evaluation. As a result, delays may be observed.

 

Denmark

Start date: 1 July 2026

Latest update: 1 July 2026

End date: To be advised

Incident: Service Suspension

 

Untracked mail services for items containing goods and/or Ecom have been suspended until further notice. Business Mail services are operating as normal

 

Democratic Republic of Congo

Start date: 1 March 2025

Latest update: 24 April 2026

End date: To be advised

Incident: Armed Conflict

 

Democratic Republic of the Congo Post has updated that suspension of transport routes between cities under rebel occupation remains in place.

 

As result, continue to prevent secure postal delivery to the affected regions in the eastern provinces, in particular North Kivu, South Kivu and Ituri.

 

Delivery to other parts of the Democratic Republic of Congo are unaffected

 

France

Start date: 17 December 2025

Latest update: 23 February 2026

End date: To be advised

Incident: Legislative Change

 

From the 1 March 2026, the French Government are introducing a new small parcel tax (Taxe sur les petits colis/ TPC) for packages sent from outside of the EU with a value of €150 or below.

 

We are working closely with our French partners and will continue to share updates as further information becomes available. 

 

Iraq

Start date: 13 June 2025

Latest update: 25 June 2025

End date: To be advised

Incident: Middle Eastern Region

 

Please note that due to the current situation in the region we are still accepting items however customers should anticipate delays.

 

The situation is fluid and we will continue to provide further updates as we receive them.

 

Israel

Start date: 13 June 2025

Latest Update: 16 January 2026

End date: Ongoing

Incident: Security Situation

 

Israeli Post informed us that Israel declared a state of emergency as of Friday, the 13th June 2025 until further notice.

 

We have reinstated our services to Israel but please note that due to the current situation in the region and potential handover issues customers should anticipate delays.

 

The situation continues to be fluid and we will continue to provide further updates as we receive them.

 

Italy

Start date: 09 January 2026

Latest update: 14 April 2026

End date: To be advised

Incident: Legislative Change / Adverse Weather / Airport Closure / Delays due to nighttime airport closure

 

Legislative Change

 

Due to recent legislative changes introduced by the Italian Government effective 1 January 2026, regarding the implementation of a €2 customs administrative fee.

 

We are working closely with our Italian partners and will continue to share updates as further information becomes available.

 

Jamaica

Start date: 17 October 2025

Latest update: 23 April 2026

End date: To be advised

Incident: Hurricane Melissa

 

Jamaica Post has updated that parts of the postal network have not been restored to pre-hurricane conditions and so operates from temporary locations.

 

Although mail acceptance and processing for international and domestic services have resumed, delays are still expected in mail delivery and the transmission of electronic messages/updates at present.

 

Jordan

Start date: 13 June 2025

Latest update: 25 June 2025

End date: To be advised

Incident: Middle Eastern Region

 

Please note that due to the current situation in the region we are still accepting items however customers should anticipate delays.

 

The situation is fluid and we will continue to provide further updates as we receive them.

 

Luxemburg

Start date: 1 July 2026

Latest update: 1 July 2026

End date: To be advised

Incident: Service Suspension

 

Untracked mail services for items containing goods and/or Ecom have been suspended until further notice. Business Mail services are operating as normal

 

Romania

Start date: 1 January 2026

Latest update: 9 January 2026

Incident: Legislative Change

 

From the 1st of January 2026 Romania introduced a RON 25 (approx. £4.35) logistics tax for items posted from outside of the EU to Romania for items valued less than or equal to €150.

 

We are working closely with our partners and will continue to share updates as further information becomes available.

 

Somalia – On Suspension

No service since October 1991.

 

Sudan

Start date: 5th July 2023

Affecting Postings: 12th April 2023

End date: Ongoing

Incident: Service Suspension

 

Restrictions on this route continue to be challenging owing to civil unrest in the country and as a result a full service suspension is now in place. Any items currently held in OEs are expected to be returned to sender.

 

Syria – On Suspension

No service since December 2012.

 

Yemen – Long Term Suspension

No service since March 2015.